QUESTIONS, ANSWERED

Frequently asked questions

Clear answers about footage, captions, credits, exports, and your files.

What does GhostViral AI create?

GhostViral AI turns a topic into a faceless video workflow: an AI-written script, an AI voice or your own voice, licensed stock footage, burned-in captions, and a downloadable MP4.

Are the visuals stock footage or AI-generated video?

The standard workflow uses real licensed stock clips, not AI-generated video frames. AI helps write the script, create the voice, and match visuals to each sentence.

Which formats, durations, and resolutions are supported?

Short-form exports use 9:16 at 1080×1920 with 15, 30, 45, or 60-second options. YouTube exports use 16:9 at 1920×1080 with 5, 8, or 12-minute options. The public landing samples are 24-second 1080p previews.

Why are the public sample videos silent?

Landing-page demos intentionally contain no audio stream, so there is no hidden sound to enable. Videos created in the app can include an AI voice or your uploaded voice.

How do voice and karaoke captions work?

Captions are built from the same canonical script used for voice. During speech, the current word turns yellow while the rest stays white. You can choose a caption style and position, or turn captions off.

Which languages and locales are supported?

You can choose from the languages offered in the create flow. Strict web quality checks keep locale-sensitive terms, currency, and visual context consistent when the topic identifies a location; GhostViral does not invent a country for an unspecified topic.

Where does the stock footage come from?

GhostViral uses licensed providers such as Pexels and Pixabay. Each scene is searched from concrete objects or actions in its sentence, then checked for subject and locale fit when verification is available.

What does the visual quality score mean?

For strict web projects, the Quality Debug panel shows the required objects, selected clip, observed tags, match score, and locale status for every scene. A score below 8/10 or an unverified scene produces a warning; missing or locale-unsafe footage blocks render.

How do credits work?

New accounts receive 60 free credits. A project shows its credit cost before rendering, and plan pages show example output counts. Script credits are refunded when a strict validation failure stops generation before usable output is produced.

Will my video have a watermark?

Free and guest exports include a GhostViral watermark. Paid-plan exports are clean. Public landing demos are also clean because they are product previews, not user exports.

Do I have to save every export to Projects?

No. Download Video is the primary action after render. Save to Projects is optional and uploads the video only when you choose it. An unsaved result stays in the current browser session and is cleared when you replace it or leave.

What does local rendering require?

Rendering runs locally in a modern desktop browser and uses FFmpeg processing, so keeping the tab open and avoiding device sleep gives the most reliable result. Performance depends on your device, video length, and available memory.

How are privacy, support, and refunds handled?

Account and project data follow the published Privacy Policy and Terms. You can delete saved projects, contact support@ghostviralai.com for help, and review eligibility on the Refund Policy page.

Ready to make your first video?Start with 60 free credits. No card required.
Create My Viral Video